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I had an account with PNC for many years and had always been happy with their service. In October 2010 I moved out of the area. In November 2010 I stayed at a hotel that pre-debited my account $20 per night for each night I was staying in case I us... (More) I had an account with PNC for many years and had always been happy with their service. In October 2010 I moved out of the area. In November 2010 I stayed at a hotel that pre-debited my account $20 per night for each night I was staying in case I used any amenties. This overdrew my account. I was told by the hotel that this was not an actual debit and would not show up on my account. The hotel did indeed reverse the charges after my stay and neither the debit or credit show on my statement. But, by then the bank had charged me so many charges that my account was still overdrawn. I talked to several people in customer service and was told there nothing they could do. The branch wouldn't help me because I had moved out of the area and wouldn't be doing business with them anymore. They wouldn't even let me close the account. They continued to charge me until my account was overdrawn by $500. Finally, they closed the account and sent it to collections. THIS IS OUTRAGEOUS!!! (Hide)
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