Get up to $100 off any phone when you switch your number. Restrictions apply. Offer valid on new lines of service with 2-yr Agreement. At Sprint stores, you get the phones you want with the plans you can't pass up. Come visit our helpful and knowledge...read more
Get up to $100 off any phone when you switch your number. Restrictions apply. Offer valid on new lines of service with 2-yr Agreement. At Sprint stores, you get the phones you want with the plans you can't pass up. Come visit our helpful and knowledgeable staff of experts ready to answer your important questions, and help you find the right phone and plan for your lifestyle. We have the newest smartphones with Truly Unlimited Data - no metering, no throttling, no overages. All while on the Sprint Network. Our “Ready Now” has you using your new phone by the time you walk out the fr
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Get up to $100 off any phone when you switch your number. Restrictions apply. Offer valid on new lines of service with 2-yr Agreement. At Sprint stores, you get the phones you want with the plans you can't pass up. Come visit our helpful and knowledgeable staff of experts ready to answer your important questions, and help you find the right phone and plan for your lifestyle. We have the newest smartphones with Truly Unlimited Data - no metering, no throttling, no overages. All while on the Sprint Network. Our “Ready Now” has you using your new phone by the time you walk out the front door. And with our Buy-back program, we offer account credits for your old eligible device. Come visit or call to find what you're looking for at your local Sprint Store.
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Mar 27, 2013
by anonymous
1
Mar 27, 2013
business
SprintUSA
If you expect from your service provider a dropped call rate of 15%, endless messages such as call failed, no internet connection at this time and voicemail unavailable. Your personal and business contacts emailing you because your provider cannot... (More) If you expect from your service provider a dropped call rate of 15%, endless messages such as call failed, no internet connection at this time and voicemail unavailable. Your personal and business contacts emailing you because your provider cannot connect phone calls at this time. Sprint will waive your etf if you return the phone that you spent 400 bucks on. i can sell the phone outright for more than the etf of $280. I made a reasonable request for them to waive the termination fee and allow me to trade in my phone that I paid for and sprint could save face. That request was denied so this is my first post! I would love to post screenshots. I have about 30 that I have stored over the last 2 weeks! Save your time, frustration and money and choose a carrier that is dependable! (Hide)
Sprint store in 101 W. Orangethrope located in Fullerton, California is one of the worst stores that I have ever been. They have very poor customer service and no store manager at all. Sprint stores are where customers come in direct contact with th... (More) Sprint store in 101 W. Orangethrope located in Fullerton, California is one of the worst stores that I have ever been. They have very poor customer service and no store manager at all. Sprint stores are where customers come in direct contact with the company and they represent the company. It should be important to the company how their stores handling the public. This is a mistake that Sprint company is not closely monitoring their stores customer service and operation as they're expanding. (Hide)
I've been with sprint fire a few years now and delt with many stores and although I live the service, until I came to the livermore store on first street I've never had a good in store experience. The store manager, paul is great, he always makes m... (More) I've been with sprint fire a few years now and delt with many stores and although I live the service, until I came to the livermore store on first street I've never had a good in store experience. The store manager, paul is great, he always makes my needs a priority and I'm always provided with exceptional service. (Hide)
Was this Review helpful to you? 7147 of 21 found this review helpful
My family and I have been Sprint Customers for over 10 years now and when we found out that a new store just openend in Oconomowoc we were estactic. Everytime either of us needed a phone upgrade or service done we always had to drive to the Brookfie... (More) My family and I have been Sprint Customers for over 10 years now and when we found out that a new store just openend in Oconomowoc we were estactic. Everytime either of us needed a phone upgrade or service done we always had to drive to the Brookfield location which has alwas been helpful however the wait times were getting ridiculous. So when it was time for my family and I to upgrade our phones we went to the brand new store right here in Oconomowoc. Right off the bat I was impressed with how clean and tidy the store was kept. However the mot impressive aspect of my visit were the employees themselves. Each one of them was extremely knowledgeable, polite, and professional. The person who helped me was Robert Doharity who was a very professional young man who was able to asess my family needs, show me a google phone that I absolutely love and gave me a plan that fit my needs perfectly. I reccomend this store to anyone I just wish I knew it was open earlier! (Hide)
Was this Review helpful to you? 7127 of 19 found this review helpful
Did not get my rebate for a cell phone that I bought and thought they would not give it to me. I called them and they were very apologetic and said I would get the rebate within 10 days. They were very nice and were very sorry that it happened to me.
Was this Review helpful to you? 161616 of 32 found this review helpful
Sprint does not offer coverage in Anchorage. Your phone is roaming there, even if your phone does not tell you it is roaming. Sprint Customer service will tell you it is your responsibility to know you are roaming there. 5 different stories from... (More) Sprint does not offer coverage in Anchorage. Your phone is roaming there, even if your phone does not tell you it is roaming. Sprint Customer service will tell you it is your responsibility to know you are roaming there. 5 different stories from 5 different reps. They will LIE and say ANYTHING to get your money. Filing a fraud claim with the FCC. (Hide)
Was this Review helpful to you? 201820 of 38 found this review helpful
Sprint overcharges you if you do not watch their billing. They have also had reps provide differing information - ultimately resulting in the customer eating the expense. Management support has been lackluster when needed. And the calls are often dr... (More) Sprint overcharges you if you do not watch their billing. They have also had reps provide differing information - ultimately resulting in the customer eating the expense. Management support has been lackluster when needed. And the calls are often dropped. Rating them higher than a 1 would be overly kind. Look elsewhere and save time and money. (Hide)
Was this Review helpful to you? 222322 of 45 found this review helpful
This shouldn't even get one star. They drop calls, charge you for more then what your bill should be EVERY month. They have the WORST customer service, you have to stand in line forever to fix issues with your phone then it becomes another hassle. T... (More) This shouldn't even get one star. They drop calls, charge you for more then what your bill should be EVERY month. They have the WORST customer service, you have to stand in line forever to fix issues with your phone then it becomes another hassle. Try another cell phone service if you can!!!!!! (Hide)
Was this Review helpful to you? 261326 of 39 found this review helpful
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Get up to $100 off any phone when you switch your number. Restrictions apply. Offer valid on new lines of service with 2-yr Agreement. At Sprint stores, you get the phones you want with the plans you can't pass up. Come visit our helpful and knowledgeable staff of experts ready to answer your important questions, and help you find the right phone and plan for your lifestyle. We have the newest smartphones with Truly Unlimited Data - no metering, no throttling, no overages. All while on the Sprint Network. Our “Ready Now” has you using your new phone by the time you walk out the front door. And with our Buy-back program, we offer account credits for your old eligible device. Come visit or call to find what you're looking for at your local Sprint Store.
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