AT&T offers the best wireless coverage worldwide, offering the most wireless phones that work in the most countries. With a powerful array of network resources that includes the nation’s fastest 3G network, AT&T is a leading provider of wireless, Wi-...read more
AT&T offers the best wireless coverage worldwide, offering the most wireless phones that work in the most countries. With a powerful array of network resources that includes the nation’s fastest 3G network, AT&T is a leading provider of wireless, Wi-Fi, high speed Internet and voice services. . Brands include: iPhone, Blackberry Bold, AT&T Navigator, LG Xenon, Bluetooth, ROLLOVER, AT&T U-verseSM, AT&T | DIRECTVSM, and more! Call or visit www.att.com for product information, service plans & packages. AT&T. Rethink Possible.
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AT&T offers the best wireless coverage worldwide, offering the most wireless phones that work in the most countries. With a powerful array of network resources that includes the nation’s fastest 3G network, AT&T is a leading provider of wireless, Wi-Fi, high speed Internet and voice services. . Brands include: iPhone, Blackberry Bold, AT&T Navigator, LG Xenon, Bluetooth, ROLLOVER, AT&T U-verseSM, AT&T | DIRECTVSM, and more! Call or visit www.att.com for product information, service plans & packages. AT&T. Rethink Possible.
The person icon indicates that the reviewer is an employee of SuperMedia LLC. SuperMedia operates and sells advertising on Superpages.com. The views expressed in reviews are the opinion of each respective reviewer and do not necessarilly reflect the view of SuperMedia.
Aug 30, 2012
by anonymous
2
Aug 30, 2012
business
AT&TUSA
If AT&T cell phone service is anything like their land line service, I will get two tin cans and a string. Last week I had a land line connected. Within three days we had so many sales calls we stopped answering the phone - then our answering machin... (More) If AT&T cell phone service is anything like their land line service, I will get two tin cans and a string. Last week I had a land line connected. Within three days we had so many sales calls we stopped answering the phone - then our answering machine had 14 calls in just one day. Some calls may have been legitimate calls but I didn't waste my time listening. If this continues, I will disconnect the land line. (Hide)
Was this Review helpful to you? 616 of 7 found this review helpful
the absolute worst all around service on the planet. They are not the best when the exchange of money is going in their pocket and they are the most unprofessional morons when you want your money back for a legitimate issue. How AT&T charges premium... (More) the absolute worst all around service on the planet. They are not the best when the exchange of money is going in their pocket and they are the most unprofessional morons when you want your money back for a legitimate issue. How AT&T charges premium prices with awful service really says more about the consumer than anything else. I for one have dropped them and will never return. (Hide)
Was this Review helpful to you? 19419 of 23 found this review helpful
Poor customer service-my husband and I wanted to combine plans-my contract was up, so we ordered a new phone. We were told we could change the number to my old number as soon as we received the phone.Once received, we were told we could not transfer... (More) Poor customer service-my husband and I wanted to combine plans-my contract was up, so we ordered a new phone. We were told we could change the number to my old number as soon as we received the phone.Once received, we were told we could not transfer the original phone number and that there was a cancelation fee if we sent the new phone back-this is what they try to sell you but it isnt true-there is always a 30 grace period with any new service. (Hide)
Was this Review helpful to you? 12712 of 19 found this review helpful
These people will out right lie to you Wood River, IL store. I was told the new phone would only cost $20.00, real price of the new phones, $239.99 minus $130 discount. My total was $109.99 for each phone. I am suppose to get a $50 rebate, that I ha... (More) These people will out right lie to you Wood River, IL store. I was told the new phone would only cost $20.00, real price of the new phones, $239.99 minus $130 discount. My total was $109.99 for each phone. I am suppose to get a $50 rebate, that I had to mail in. Texting would be $10 for all 3 cell phones on my plan. I made sure to ask several times if this was per phone or all 3 phones. I was told 3 phones $10 per month. And my free upgrade was $20.00 each. There was also a $9.99 charge for a sim card set up. (Hide)
Was this Review helpful to you? 11511 of 16 found this review helpful
Worst service I have ever had. I have always tried to be civil with customer service reps, knowing that they are people too and probably not personally responsible for the problems I may be having. However, I draw the line at a $95 charge to my acco... (More) Worst service I have ever had. I have always tried to be civil with customer service reps, knowing that they are people too and probably not personally responsible for the problems I may be having. However, I draw the line at a $95 charge to my account when I am signed up for a 24.95 DSL service. When after DOZENS of calls to their support line I finally arrange a refund, they tell me I could receive it anywhere within 90 days. I'm the kind of person who suffers when the better part of a hundred dollars is illegally withdrawn from my account. I'm switching service providers soon and will advise everyone against using this company. (Hide)
Was this Review helpful to you? 12512 of 17 found this review helpful
i cant get a consistent answer on bundled services. two different reps gave me two completely different prices on the same bundle. one was twice the other, so it isnt a simple error. i got frustrated with trying to bundle uverse with land line an... (More) i cant get a consistent answer on bundled services. two different reps gave me two completely different prices on the same bundle. one was twice the other, so it isnt a simple error. i got frustrated with trying to bundle uverse with land line and quit. (Hide)
Was this Review helpful to you? 241024 of 34 found this review helpful
AT&T does not know what the words "customer service" mean. I don't know about most people but I'm not answering a machine. I will tolerate pushing stupid little buttons to get to a human being, but that isn't even an option anymore. And if your s... (More) AT&T does not know what the words "customer service" mean. I don't know about most people but I'm not answering a machine. I will tolerate pushing stupid little buttons to get to a human being, but that isn't even an option anymore. And if your service isn't working it makes it very difficult to get to the .com site they keep referring you too. They need someone that is capable of elevating problems and getting them solved. They need to actually have offices you can go into and talk to a knowledgeable person, not someone trying to sell you what you don't want. I want my Bell South back. Bad, but local and I could hunt them down. Dallas TX could care less about problems in Georgia. The only reason there is a star is it's required. I give them a NEGATIVE RATING. (Hide)
Was this Review helpful to you? 301030 of 40 found this review helpful
AT&T seems to use a bandaid approach to fixing problems. I can usually guess that at least one line will go bad every 4 months. They have told me what is causing the but never address more than the immediate complaint.And like a Seinfeld episode the... (More) AT&T seems to use a bandaid approach to fixing problems. I can usually guess that at least one line will go bad every 4 months. They have told me what is causing the but never address more than the immediate complaint.And like a Seinfeld episode they repair only at their convenience, "..we'll be there between 8am and 5pm".I'm waiting for the latest repair, 4 hours so far. And they have called 3 times to tell me I'm probably going to be charged for the fix.Little wonder they have suffered losses. (Hide)
Was this Review helpful to you? 12912 of 21 found this review helpful
I was waiting for a new business line to be installed. Waited all day and no tech showed up at all, no phone call from them at all. I called customer service and they were closed for the day... what a joke.
Was this Review helpful to you? 15215 of 17 found this review helpful
Anyone living in or around the Conyers Ga area can go to the store located on Dogwood Dr and ask for Scott he has helped for several years and is great for customer service and very knowledgeable with updates, services, and new phones.
Was this Review helpful to you? 12812 of 20 found this review helpful
Just purchased the Iphone 3GS. Love the phone. Hate AT&T. Misleading coverage area, unwillingness to support customers who rely on their cellphones for work, and an overall terrible service. I would NOT recommend AT&T as a cellphone carrier, not... (More) Just purchased the Iphone 3GS. Love the phone. Hate AT&T. Misleading coverage area, unwillingness to support customers who rely on their cellphones for work, and an overall terrible service. I would NOT recommend AT&T as a cellphone carrier, not even to my enemies. (Hide)
Was this Review helpful to you? 969 of 15 found this review helpful
abosolute horrible service..but i would have to say that the owasso store is very helpful and polite and fixed alot of wrongs that the cs guy on the phone wouldnt and didnt try to help
Was this Review helpful to you? 221222 of 34 found this review helpful
Atat Wireless does not work at all. We had the service and it did not work. The phone said no network. I was lied to about the service. The sales rep does not know anything. We were told we could roam for free. The phone wont roam because there is n... (More) Atat Wireless does not work at all. We had the service and it did not work. The phone said no network. I was lied to about the service. The sales rep does not know anything. We were told we could roam for free. The phone wont roam because there is no network/ no cell phone towers. Atat tells customers they will get service in the local area. They wont. I suggest going with Verizion Wireless. They are now the Largest Voice and Data service provider. Atat has the worst customer service. (Hide)
Was this Review helpful to you? 17617 of 23 found this review helpful
ATT is one of the worst, or better yet, the worst ever phone service available. I am an elderly woman on a budget and I keep getting charged for an amount we paid for previously. We have called 10 times to fix the problem over a span of a year. The... (More) ATT is one of the worst, or better yet, the worst ever phone service available. I am an elderly woman on a budget and I keep getting charged for an amount we paid for previously. We have called 10 times to fix the problem over a span of a year. The problem would be fixed and 2 mos. later it would appear on our phone again. They report that they have received the money, but the COMPUTER keeps putting it back on the phone. This month, they finally told us to PAY the phone bill again or our service will be shut off. Sadly, my phone service was shut off because they wanted us to RE-PAY the amount over. When does taking advantage of a customer ever end? We spoke to supervisors, etc. Nothing changed, their service was a total failure, in more ways than one. (Hide)
Was this Review helpful to you? 22422 of 26 found this review helpful
at&t is the worst service i've ever had. it is impossible to get into contact with anyone who can help you. when i do reach someone i get hung up on. customer service is a joke considering they are only open the same hours that normal people are wor... (More) at&t is the worst service i've ever had. it is impossible to get into contact with anyone who can help you. when i do reach someone i get hung up on. customer service is a joke considering they are only open the same hours that normal people are working. therefore when you get off work they are already closed and can not help you. my internet was supposed to be set up in a week. they kept given me excuses when it wasn't. 3 weeks later they FINALLY sent someone out to fix the problem. i will NEVER again use any of their services. (Hide)
Was this Review helpful to you? 251225 of 37 found this review helpful
AT&T customer service is the worst experience I've ever had with a business. After 20 calls, hours on the phone and no help I still don't have the bundle package Ive ordered and I can't find anyone who can cancel it. It is impossible to talk to an... (More) AT&T customer service is the worst experience I've ever had with a business. After 20 calls, hours on the phone and no help I still don't have the bundle package Ive ordered and I can't find anyone who can cancel it. It is impossible to talk to anyone who cares, and it is impossible to find anyone accountable. DO NOT MAKE THE SAME MISTAKE I DID, DO NOT USE AT&T UNLESS YOU HAVE MCUH PATIENCE AND ALOT OF TIME TO KILL (Hide)
Was this Review helpful to you? 242024 of 44 found this review helpful
ATT&T provides great wireless service packages and they also provide good services for my house landline phone. I have never had a problem with them at all. I pay about 70 dollars to have my dsl,long distance calling on my phone bill. So for under a... (More) ATT&T provides great wireless service packages and they also provide good services for my house landline phone. I have never had a problem with them at all. I pay about 70 dollars to have my dsl,long distance calling on my phone bill. So for under a 100 bucks I think that is great. They offer alot of cool new cell phones at their wireless locations. Their staff is always very knowledgeful. (Hide)
Was this Review helpful to you? 141914 of 33 found this review helpful
I have the new Blackberry Curve and love it. I've always had a blackberry so the folks that have trouble with them I can relate to but once you know how to use it they are great. I don't like some of the features such as not being able to shut that... (More) I have the new Blackberry Curve and love it. I've always had a blackberry so the folks that have trouble with them I can relate to but once you know how to use it they are great. I don't like some of the features such as not being able to shut that dumb noise off that it makes when you take a picture, but love the fact that it has a built in flash and the picture quality is awesome. It doesn't take videos either, that was a little odd as every phone I've ever had that has the ability to take pictures does video as well, but a small price to pay for a great phone (Hide)
Was this Review helpful to you? 101310 of 23 found this review helpful
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AT&T offers the best wireless coverage worldwide, offering the most wireless phones that work in the most countries. With a powerful array of network resources that includes the nation’s fastest 3G network, AT&T is a leading provider of wireless, Wi-Fi, high speed Internet and voice services. . Brands include: iPhone, Blackberry Bold, AT&T Navigator, LG Xenon, Bluetooth, ROLLOVER, AT&T U-verseSM, AT&T | DIRECTVSM, and more! Call or visit www.att.com for product information, service plans & packages. AT&T. Rethink Possible.
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