Consumer Advocate Shop Collision Repair, Frame Straightening, Prompt, Quality Service, Insurance Work & Written Warranties
Additional Information
Recently we decided to break off from being a participant in the direct repair program favored by many insurance companies. Direct repair program participants have increasingly become subject to insurance company demands such as the repair of parts that should be replaced, using after-market parts, or salvaged parts. Some insurance companies may demand a reduced refinish time on a vehicle. In addition, many insurance companies demand additional discounts and pressure participating repair shops to offer appearance discounts rather than perform minor repairs that will improve the appearance of the vehicle. In our experience, these practices are done to improve the bottom line of the insurance company and offer no benefit or savings to the consumer. In fact, such actions can adversely affect the safety and value of the vehicle. The Beginning: Owner Mike Parker is a native Vermonter with a life-long passion for automobiles. He began working in a body shop while in high school, and full time right after his graduation. For many years Mike worked part time in various body shops while building a career at the Rutland GE plant. Mike grew through the offering of company offered professional continuing education courses in statistical process control, continuous improvement and other courses in manufacturing and management. During his career at GE he worked as a production clerk, supervisor, and process control engineer. Parker's Classic Auto Works first day of operation as
Consumer Advocate Shop Collision Repair, Frame Straightening, Prompt, Quality Service, Insurance Work & Written Warranties
Additional Information
Recently we decided to break off from being a participant in the direct repair program favored by many insurance companies. Direct repair program participants have increasingly become subject to insurance company demands such as the repair of parts that should be replaced, using after-market parts, or salvaged parts. Some insurance companies may demand a reduced refinish time on a vehicle. In addition, many insurance companies demand additional discounts and pressure participating repair shops to offer appearance discounts rather than perform minor repairs that will improve the appearance of the vehicle. In our experience, these practices are done to improve the bottom line of the insurance company and offer no benefit or savings to the consumer. In fact, such actions can adversely affect the safety and value of the vehicle. The Beginning: Owner Mike Parker is a native Vermonter with a life-long passion for automobiles. He began working in a body shop while in high school, and full time right after his graduation. For many years Mike worked part time in various body shops while building a career at the Rutland GE plant. Mike grew through the offering of company offered professional continuing education courses in statistical process control, continuous improvement and other courses in manufacturing and management. During his career at GE he worked as a production clerk, supervisor, and process control engineer. Parker's Classic Auto Works first day of operation as
In Business Since
1990
Insured
Areas Served
My Metro Area
Description
Parker's Classic Auto Works is a 7220 square foot state of the art facility. We employ 13 full time personnel and perform over 75 repairs a month. We are a member of the Coalition of Collision Repair Excellence, a national organization of consumer advocacy. We are a full service consumer advocate shop, providing evaluation of suspected faulty repairs and consultation and service to the consumer.
Collision Repair... Like It Never Happened. Computerized Estimates, Frame Straightening Prompt, Quality Service, Towing Available, Post-Repair Inspection, Diminished Value Reports, Collision Work, Glass Installed, Insurance Work, Written Warranty, Local Pickup & Delivery, Fully Insured
Parker's Classic Auto Works18a Chaplin Avenue, Rutland, VT05701 USA
Earlier this year, I had an accident near Rutland and chose to have it repaired at Parkers. This was an anxious time... (More) Earlier this year, I had an accident near Rutland and chose to have it repaired at Parkers. This was an anxious time as we live about 100 miles away and were dealing with people with whom we had no experience and knew little about. I did not need to worry. From my first phone conversation to the day we picked up the car, we were treated wonderfully, kept informed, even encouraged to call and check on the progress at any time. The repair work was well done, the employees, especially Katrina and the owner, Mike Parker were caring, courteous and helpful. They went out of their way to reassure me and to meet my needs. I highly recommend them. C Smith, Saranac Lake, NY (Hide)
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