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May 10, 2013
by anonymous
5
May 10, 2013
business
Acura Of Las Vegas7000 W Sahara Ave, Las Vegas, NV89117 USA
I have been coming to this store for years. Have always received honest dealings from the guys in service all the way to the guys in the front of the store. I purchased a 2013 TL recently and what a car! Chip was a fantastic salesman and the manager... (More) I have been coming to this store for years. Have always received honest dealings from the guys in service all the way to the guys in the front of the store. I purchased a 2013 TL recently and what a car! Chip was a fantastic salesman and the manager (Chris Biehl) actually made the whole experience better than I would have anticipated for a car purchase, actually treated us like family. Thank you. You earned a client for life! (Hide)
Acura Of Las Vegas7000 W Sahara Ave, Las Vegas, NV89117 USA
I dread car dealers for service. I almost never think I am getting a good deal and I always think I am a second class citizen. That is, until now. Acura of Las Vegas is a class act. Their service advisors are friendly and they always will give me... (More) I dread car dealers for service. I almost never think I am getting a good deal and I always think I am a second class citizen. That is, until now. Acura of Las Vegas is a class act. Their service advisors are friendly and they always will give me the coupon price if they have a coupon covering the service. They also informed me when we were a few hundred miles before our factory warranty ended so they could do certain services without cost to us. Their waiting room provides snacks such as bagels, donuts, a variety of soda and hot beverages, televisions and magazines. They always remember to wash the exterior of the car. So far I have never had a bad experience at Acura of Las Vegas. Other dealer service departments could benefit from copying this excellent team. (Hide)
Acura Of Las Vegas7000 W Sahara Ave, Las Vegas, NV89117 USA
I've been coming here to do maintenance on my mdx since moving to the area last spring. Always a pleasure to be greeted by Delphino and my service rep, Jonathan, is a very personable and provides great customer service. I never feel that I am pushed... (More) I've been coming here to do maintenance on my mdx since moving to the area last spring. Always a pleasure to be greeted by Delphino and my service rep, Jonathan, is a very personable and provides great customer service. I never feel that I am pushed to do unnecessary services like many other dealers try to force upon you. Their prices are reasonable too. They are very accommodating in scheduling appointments. (Hide)
Acura Of Las Vegas7000 W Sahara Ave, Las Vegas, NV89117 USA
Received service second to none on April 28th at Acura of Las Vegas. First point of contact with Gennieve (internet sales) was excellent and professional and this carried forward with senior salesperson Louie. I was very impressed with Louie's knowl... (More) Received service second to none on April 28th at Acura of Las Vegas. First point of contact with Gennieve (internet sales) was excellent and professional and this carried forward with senior salesperson Louie. I was very impressed with Louie's knowledge of the vehicle, his emminent professionalism, and his ability to relate to others in a personal and genuine manner. To top it off, the general sales manager gave me more than a fair deal with my trade-in. The car is fantastic, and it's difficult to imagine a better sales experience. Thank you! (Hide)
Acura Of Las Vegas7000 W Sahara Ave, Las Vegas, NV89117 USA
Recently purchased a Used 2004 Acura TSX. The process was simple and fast. The sales team is great! I enjoyed the experience in working with Las Vegas Acura and will recommend to everyone! Dennis with Finance was very clear and informative. Mary and... (More) Recently purchased a Used 2004 Acura TSX. The process was simple and fast. The sales team is great! I enjoyed the experience in working with Las Vegas Acura and will recommend to everyone! Dennis with Finance was very clear and informative. Mary and Louie with sales were awesome! Both of them answered all questions asked and treated me very well. Thanks!! (Hide)
Acura Of Las Vegas7000 W Sahara Ave, Las Vegas, NV89117 USA
I tried to buy a Acura Tl from other dealers in Nevada and thought I was going to have to go back to California like I did last time. Decided to give Acura of Las Vegas another try and I couldn't be happier I did. From the moment I walked in I was m... (More) I tried to buy a Acura Tl from other dealers in Nevada and thought I was going to have to go back to California like I did last time. Decided to give Acura of Las Vegas another try and I couldn't be happier I did. From the moment I walked in I was met by Chris Biehl (the General Sales Manager) who spent time explaining the car (again the GSM!!! When does that happen??) he introduced me to Louie Doblado for the test drive...what a great car!!! And Louie was exceptional!! Easiest transaction I have ever had buying a car in 30 years!! Thank you Acura of Las Vegas! (Hide)
Acura Of Las Vegas7000 W Sahara Ave, Las Vegas, NV89117 USA
After our first test drive, the performance and technology made our decision simple; we wanted to drive an Acura. However, with our experience with Acura of Las Vegas and most specifically, Louie Doblado, all our future decisions seem to be clear; w... (More) After our first test drive, the performance and technology made our decision simple; we wanted to drive an Acura. However, with our experience with Acura of Las Vegas and most specifically, Louie Doblado, all our future decisions seem to be clear; we want to always drive an Acura. Unlike most of our previous experiences with dealerships (the pestering, haggling and pressuring into the up-sell), we were met with knowledge, responsiveness and care throughout the entire process. Louie is a diamond in the rough of car sales and his service is exemplary. We couldn't be more excited about our RDX! Keep up the great work!! (Hide)
Acura Of Las Vegas7000 W Sahara Ave, Las Vegas, NV89117 USA
Such a huge thank you to Louie, Chris, Chip and all of the staff at Acura of Las Vegas. The customer service, friendly staff and (of course) dynamic product have impressed me beyond my wildest dreams. It is wonderful to see people doing exactly what... (More) Such a huge thank you to Louie, Chris, Chip and all of the staff at Acura of Las Vegas. The customer service, friendly staff and (of course) dynamic product have impressed me beyond my wildest dreams. It is wonderful to see people doing exactly what they were meant to do. I am soo ecstatic to be a part of the family! I could not have had a better car buying experience! (Hide)
Acura Of Las Vegas7000 W Sahara Ave, Las Vegas, NV89117 USA
My TL is a great car, but has a lot of minor bugs. I purchased it in March 07. I think I have had the most problems with my car then any other owner. I purchased my TL because of its ultra high positive feedback from Edmonds. Anyway, I get treated l... (More) My TL is a great car, but has a lot of minor bugs. I purchased it in March 07. I think I have had the most problems with my car then any other owner. I purchased my TL because of its ultra high positive feedback from Edmonds. Anyway, I get treated like a king when I take my car in and I always receive a loaner car. This is the best way to borrow a new different Acura car and see what other models offer. The service department is the best. Go see Louie or Dave if you want a great deal on a car. I saved over $6k on my TL. I think they may have lost money on that deal. (Hide)
Acura Of Las Vegas7000 W Sahara Ave, Las Vegas, NV89117 USA
The Internet Sales Department has outstanding service when it comes to meeting exactly the customers needs. Sales Managers are highly skilled and customer-oriented. We came all the way from Reno to Las Vegas to pick up a the perfect car at a great p... (More) The Internet Sales Department has outstanding service when it comes to meeting exactly the customers needs. Sales Managers are highly skilled and customer-oriented. We came all the way from Reno to Las Vegas to pick up a the perfect car at a great price. Thank you Gennieve and Michael! (Hide)
Acura Of Las Vegas7000 W Sahara Ave, Las Vegas, NV89117 USA
Been coming here for maintenance for a couple years now. My favorite person here is probably the guy that greets you right when you come in. He is always cheerful and helpful and has a smile on his face. He runs to the fridge and offers water for ev... (More) Been coming here for maintenance for a couple years now. My favorite person here is probably the guy that greets you right when you come in. He is always cheerful and helpful and has a smile on his face. He runs to the fridge and offers water for everyone. This guys attitude is how everyone else's should be!!! Definitely makes my day a little bit better. All 4 stars are for him! Minus a star for the other service people who are ehhh, alright. I bought my Acura used from here and 60,000 miles later its still going strong with absolutely no problem. In my opinion, its a very reliable brand. (Hide)
Acura Of Las Vegas7000 W Sahara Ave, Las Vegas, NV89117 USA
We bought two cars from Mary and what we got was a friend. We stop in from time to time to have the cars washed and we always make a point to walk over and say hello. Acura of Las Vegas you should feel blessed and lucky to have such an amazing woman... (More) We bought two cars from Mary and what we got was a friend. We stop in from time to time to have the cars washed and we always make a point to walk over and say hello. Acura of Las Vegas you should feel blessed and lucky to have such an amazing woman working for you! (Hide)
Acura Of Las Vegas7000 W Sahara Ave, Las Vegas, NV89117 USA
If you want an Acura this is the place to be for one reason. Louie Doblado. He is the best sales guy ever. Our family has bought 7 cars from him now and will continue to buy from him until he retires. We were looking at a used car once on the lo... (More) If you want an Acura this is the place to be for one reason. Louie Doblado. He is the best sales guy ever. Our family has bought 7 cars from him now and will continue to buy from him until he retires. We were looking at a used car once on the lot that was a killer deal. We went home to do some research and found out it was a lemon. We came back the next day to test Louie, and he passed! Without us even mentioning the lemon report he advised us not to buy it because it had been in the shop too many times. (Hide)
Acura Of Las Vegas7000 W Sahara Ave, Las Vegas, NV89117 USA
This review is for the Parts Department. The RDX is being cranky (pun intended) and is having a hard time starting in this hot weather. Living in Vegas means you have to replace your vehicle battery more often than other places. I called the local u... (More) This review is for the Parts Department. The RDX is being cranky (pun intended) and is having a hard time starting in this hot weather. Living in Vegas means you have to replace your vehicle battery more often than other places. I called the local usual chain auto parts store to get pricing and then called Acura of Las Vegas. The OEM pricing of the battery is very competitive and fitment is spot-on versus a non-OEM battery. With my discount, it costs much less than a similar Sears or Interstate battery. (Hide)
Acura Of Las Vegas7000 W Sahara Ave, Las Vegas, NV89117 USA
My overall experience with Acura of Las Vegas was they are very courteous and provide friendly treatment during the entire process. A very hassle-free sell.
Acura Of Las Vegas7000 W Sahara Ave, Las Vegas, NV89117 USA
I bought my Acura TSX at this dealership after minimal haggling. I don't know if it's the higher-end brand or just this dealership, but I felt much less pressure here than when buying a car in the past. I also do my service here, and they're fanta... (More) I bought my Acura TSX at this dealership after minimal haggling. I don't know if it's the higher-end brand or just this dealership, but I felt much less pressure here than when buying a car in the past. I also do my service here, and they're fantastic, albeit slow. (Hide)
Acura Of Las Vegas7000 W Sahara Ave, Las Vegas, NV89117 USA
The people at Acura know what providing outstanding customer service is all about. Upon arrival at service, as I'm just getting out of my vehicle, I am greeted by a well-dressed service advisor. My car is always ready when promised, along with a was... (More) The people at Acura know what providing outstanding customer service is all about. Upon arrival at service, as I'm just getting out of my vehicle, I am greeted by a well-dressed service advisor. My car is always ready when promised, along with a wash. I receive a follow-up call the next day to ensure that I am a happy and satisfied customer (Hide)
Acura Of Las Vegas7000 W Sahara Ave, Las Vegas, NV89117 USA
Bought my 2008 TSX here, and loved the experience compared to other vehicles I've purchased. I'm actually here now getting an oil change, which is a steal compared to other shops around town: 3 oil changes for $50! Would much rather wait for my ca... (More) Bought my 2008 TSX here, and loved the experience compared to other vehicles I've purchased. I'm actually here now getting an oil change, which is a steal compared to other shops around town: 3 oil changes for $50! Would much rather wait for my car to be serviced here... fridge full of free sodas and water, and usually they have snacks like bagels and donuts. Very happy that they finally figured out that giving away wifi to their customers was a no-brainer (Hide)
Acura Of Las Vegas7000 W Sahara Ave, Las Vegas, NV89117 USA
service here is always the best! i've owned 3 acuras and always receive great service. their oil changes are fast, and great car washes too! thanks to brad, brad, jeff and all service personel
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Acura of Las Vegas is the #1 Acura Dealership in the state of Nevada and #1 in Customer Service. Come live The Acura Concierge Experience today!
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indicates that the reviewer is an employee of SuperMedia LLC. SuperMedia operates and sells advertising on Superpages.com. The views expressed in reviews are the opinion of each respective reviewer and do not necessarilly reflect the view of SuperMedia.
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