Here at Auchinachie Plumbing, Heating, Cooling and Water Treatment we're proud to be your one choice for complete home comfort. Whether you're looking to keep cool in the Summer or keep your family warm during the cold Upstate winters, we have a plan...read more
Here at Auchinachie Plumbing, Heating, Cooling and Water Treatment we're proud to be your one choice for complete home comfort. Whether you're looking to keep cool in the Summer or keep your family warm during the cold Upstate winters, we have a plan to fit your lifestyle and budget.
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Here at Auchinachie Plumbing, Heating, Cooling and Water Treatment we're proud to be your one choice for complete home comfort. Whether you're looking to keep cool in the Summer or keep your family warm during the cold Upstate winters, we have a plan to fit your lifestyle and budget.
The area's oldest and most trusted service company.
In Business Since
1906
Customers Served
Commercial, Residential
Ownership
Family Owned
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Apr 25, 2013
by anonymous
1
Apr 25, 2013
business
Auchinachie Plumbing Heating & Air42 Frederick St, Binghamton, NY13901 USA
We purchases a new furnace from them 6 years ago with a 10 year warranty. The furnace now needs major repair that we were assured was covered under warranty but they gave us run around for 3 weeks saying there was a warranty issue. Finally replace... (More) We purchases a new furnace from them 6 years ago with a 10 year warranty. The furnace now needs major repair that we were assured was covered under warranty but they gave us run around for 3 weeks saying there was a warranty issue. Finally replaced the part and it is leaking again. Also I had asked for something in writing showing what was replaced but have yet to receive anything 2 weeks later. I keep calling and am told that someone will call me back with answers but no one calls.....I have to be the one to keep contacting them. Very frustrating!!!!! (Hide)
Business Reply to this Review by Jason
Apr 30, 2013
business
Auchinachie Plumbing Heating & Air42 Frederick St, Binghamton, NY13901 USA
Thank you for your inquiry. We addressed the issue on 4/18 My records show that we have never heard back from you and thought your problem was resolved. I will you call you again to resolve any other concerns you may have. - Jason
Auchinachie Plumbing Heating & Air42 Frederick St, Binghamton, NY13901 USA
Today our hot water heater was leaking. We received prompt, professional service from Jeff and Darryl of Auchinachie Plumbing and Heating. They helped us resolve our problem by giving us information to make a well informed decision on this major p... (More) Today our hot water heater was leaking. We received prompt, professional service from Jeff and Darryl of Auchinachie Plumbing and Heating. They helped us resolve our problem by giving us information to make a well informed decision on this major purchase. They were patient with their explanations, and took their time with us in choosing a unit that might best serve our needs. Thank you, Auchinachie! Sincerely, Mrs. Mary Regan (Hide)
Was this Review helpful to you? 101 of 1 found this review helpful
Auchinachie Plumbing Heating & Air42 Frederick St, Binghamton, NY13901 USA
I love the service of this company! They worked around my scheduale cause had no more time to take off work. I can't belive how much money I'm saving with my new boiler/water heater now. I would recommend them to everyone.
Was this Review helpful to you? 202 of 2 found this review helpful
Auchinachie Plumbing Heating & Air42 Frederick St, Binghamton, NY13901 USA
Thanks to Auchinachie for your quick response to our water heater issue. I like that the guys came in with covers on their shoes. We have new carpeting in our lower level family room which is near where the water heater is. I appreciate they respect... (More) Thanks to Auchinachie for your quick response to our water heater issue. I like that the guys came in with covers on their shoes. We have new carpeting in our lower level family room which is near where the water heater is. I appreciate they respected my home. (Hide)
Was this Review helpful to you? 101 of 1 found this review helpful
Auchinachie Plumbing Heating & Air42 Frederick St, Binghamton, NY13901 USA
If you ever want to get taken to the cleaners it's Auchinachie. They came to do a 1 year service check up on a brand a/c & furnace remember 1 year old. They tried to rip me off for close to $400 but I got some credit for $75. total cost $307 I told... (More) If you ever want to get taken to the cleaners it's Auchinachie. They came to do a 1 year service check up on a brand a/c & furnace remember 1 year old. They tried to rip me off for close to $400 but I got some credit for $75. total cost $307 I told them that they would never come to service anything ever a g a i n. They said they would call the next day but n e v e r did ! Be WARE !!!!! I also told them I would be reporting them to the better business bureau & the Attorney Generals Office. & believe me I will !!!!! (Hide)
Was this Review helpful to you? 353 of 8 found this review helpful
Auchinachie Plumbing Heating & Air42 Frederick St, Binghamton, NY13901 USA
We have recently upgraded my furnace and air conditioning with Auchinachie. Our experience went exactly as it was explained to me. We just completed our first full winter and are extremely happy with the results. We are now looking forward to our fi... (More) We have recently upgraded my furnace and air conditioning with Auchinachie. Our experience went exactly as it was explained to me. We just completed our first full winter and are extremely happy with the results. We are now looking forward to our first summer with central air. Auchinachie has already been recommended to our family members. (Hide)
Was this Review helpful to you? 131 of 4 found this review helpful
Auchinachie Plumbing Heating & Air42 Frederick St, Binghamton, NY13901 USA
We had Auchinachie install a water system, a gas fireplace insert and a new furnace. The installation was thorough, the installers trained and knowlegable regarding the products installed. I would use them again due to their professional attitude an... (More) We had Auchinachie install a water system, a gas fireplace insert and a new furnace. The installation was thorough, the installers trained and knowlegable regarding the products installed. I would use them again due to their professional attitude and care for the customer. Great service as well! (Hide)
Was this Review helpful to you? 232 of 5 found this review helpful
Auchinachie Plumbing Heating & Air42 Frederick St, Binghamton, NY13901 USA
I called Auchinachie to repair my furnace. The person that came for the repair of my furnace quoted $1800.00 and insisted I needed a new furnace. I was also told my water heater was old, unsafe and should be replaced. I called another heating compan... (More) I called Auchinachie to repair my furnace. The person that came for the repair of my furnace quoted $1800.00 and insisted I needed a new furnace. I was also told my water heater was old, unsafe and should be replaced. I called another heating company this time and paid $189.00 for the repairs. They checked my water heater and said it was 8 yrs old and had a 10 yr warranty and could last 16 to 20 years. (Hide)
Was this Review helpful to you? 65365 of 68 found this review helpful
Auchinachie Plumbing Heating & Air42 Frederick St, Binghamton, NY13901 USA
I recently had a heating and cooling system put in and this past winter I saved a large amount of money. Everyone I spoke with from the sales team to the guys who put the unit in were very courteous. Recommending them to friends and family.
Was this Review helpful to you? 434 of 7 found this review helpful
Auchinachie Plumbing Heating & Air42 Frederick St, Binghamton, NY13901 USA
Beware, Auchinachie does not provide the guaranteed service that they advertise.
I purchased an central air and heating system from them 5 years ago and was give a 10 year 7x24 parts and labor warranty. However, I still get charged for a technician... (More) Beware, Auchinachie does not provide the guaranteed service that they advertise.
I purchased an central air and heating system from them 5 years ago and was give a 10 year 7x24 parts and labor warranty. However, I still get charged for a technician service call! When it stops working on the weekend they want $150 to send a technician to correct a problem that has been occurring for the past couple of years and hasn't been permanently corrected to date.So even if i didn't have the warranty they don't even stand by their guarantee. I have tried to talk to the owner Mr. Auchinachie and have not been allowed. I have even asked to speak to the Operations Manager and he either speaks through email's or through technicians. The people, help desk and technicians are very courteous, but they are not the problem. It is the management that is not living up to their claims. (Hide)
Was this Review helpful to you? 64864 of 72 found this review helpful
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Here at Auchinachie Plumbing, Heating, Cooling and Water Treatment we're proud to be your one choice for complete home comfort. Whether you're looking to keep cool in the Summer or keep your family warm during the cold Upstate winters, we have a plan to fit your lifestyle and budget.
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