At Star Auto Mall we strive to meet the standards that our customers deserve. Whether you're in the market for a used vehicle, looking at your financing options, or looking for a car, truck, or SUV, our friendly, professional staff is ready to provide...read more
At Star Auto Mall we strive to meet the standards that our customers deserve. Whether you're in the market for a used vehicle, looking at your financing options, or looking for a car, truck, or SUV, our friendly, professional staff is ready to provide you with all the help you need.
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At Star Auto Mall we strive to meet the standards that our customers deserve. Whether you're in the market for a used vehicle, looking at your financing options, or looking for a car, truck, or SUV, our friendly, professional staff is ready to provide you with all the help you need.
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Apr 8, 2013
by anonymous
1
Apr 8, 2013
business
Star Auto Mall3730 Nazareth Pike, Bethlehem, PA18020 USA
This dealer is a festival of poor people skills and bumbling incompetence. The salesman I was working with dissappeared for about 30 minutes, leaving me with somone else's personal information. Everyone was rude, sarcastic and partonizing. The car I... (More) This dealer is a festival of poor people skills and bumbling incompetence. The salesman I was working with dissappeared for about 30 minutes, leaving me with somone else's personal information. Everyone was rude, sarcastic and partonizing. The car I was interested in was priced so far over book value that no banks would approve it. When i didn't agree to those rediculous terms, I was belittled and yelled at. Will be shopping elsewhere. (Hide)
Star Auto Mall3730 Nazareth Pike, Bethlehem, PA18020 USA
I went into star auto mall expecting to get the kind of service one would at a mom and pop auto mall. Boy was I wrong, the staff and cars at Star Auto mall in Bethlehem are A+. We went in looking for a hatchback for my son who is just starting col... (More) I went into star auto mall expecting to get the kind of service one would at a mom and pop auto mall. Boy was I wrong, the staff and cars at Star Auto mall in Bethlehem are A+. We went in looking for a hatchback for my son who is just starting college. Nothing too flashy, nothing pricey. The sales associate was kind enough to understand our needs and he found a match that was affordable and comfortable. We settled on a beautiful Dodge Avenger. I whole heartily recommend this auto mall in Bethlehem. (Hide)
Star Auto Mall3730 Nazareth Pike, Bethlehem, PA18020 USA
The car I purchased was reasonably priced unfortunately I didn't take the vehicle to a mechanic to look over if i had I wouldn't have purchased the car. The rear strut mount was broken and the radiator support bracket was broken my radiator was just... (More) The car I purchased was reasonably priced unfortunately I didn't take the vehicle to a mechanic to look over if i had I wouldn't have purchased the car. The rear strut mount was broken and the radiator support bracket was broken my radiator was just basically hanging on by one half of the bracket. The other half was put together by zip ties which had failed to solve the problem and eventually must have broken in the six months it took me to find out when i had my oil changed. (Hide)
Star Auto Mall3730 Nazareth Pike, Bethlehem, PA18020 USA
If I could give half a star I would the only reason I'd give them half of one is because the car runs. The people there were so very rude and disrespectful for no reason. They never told me certain things were wrong with the car and out of 3, 1 was... (More) If I could give half a star I would the only reason I'd give them half of one is because the car runs. The people there were so very rude and disrespectful for no reason. They never told me certain things were wrong with the car and out of 3, 1 was under warranty I would NEVER recommend them to anyone (Hide)
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Business Reply to this Review by Star Auto Mall
Jan 11, 2013
business
Star Auto Mall3730 Nazareth Pike, Bethlehem, PA18020 USA
Hello, we are truly sorry for the inconveinence that you had to endure while shopping for a car. I am the owner of this venue and I would like to personally assure you that we have a new staff which has full knowledge of the cars we sell. We also ha... (More) Hello, we are truly sorry for the inconveinence that you had to endure while shopping for a car. I am the owner of this venue and I would like to personally assure you that we have a new staff which has full knowledge of the cars we sell. We also have a brand new inventory that is car fax ready, pre-certified and most of all, affordable. Please accept this apology and don't let this deter you from visiting Star Auto Mall in the future. Thank you (Hide)
Star Auto Mall3730 Nazareth Pike, Bethlehem, PA18020 USA
i.e., A local favorite, or higI purchase a car and am a very pleased with the service. The people are very good, friendly and you will get what they promise you. The cars that they sell are in very good condition and very clean cars. The prises are... (More) i.e., A local favorite, or higI purchase a car and am a very pleased with the service. The people are very good, friendly and you will get what they promise you. The cars that they sell are in very good condition and very clean cars. The prises are very great and very happy with the services. I recommend my friends to buy their cars from the dealership. hly recommended because (Hide)
Business Reply to this Review by Star Auto Mall
Jan 11, 2013
business
Star Auto Mall3730 Nazareth Pike, Bethlehem, PA18020 USA
Thank you so much, we appreciate your business. We are very serious about our customer relationship. We would like to keep a very honest and personal experience when selling our cars.
Star Auto Mall3730 Nazareth Pike, Bethlehem, PA18020 USA
I bought my car from Star Auto Mall about 6 weeks ago. They did not have the initial car I called about (it had been sold the previous day) but they were able to show me another car that I ended up loving even more! Great experience
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At Star Auto Mall we strive to meet the standards that our customers deserve. Whether you're in the market for a used vehicle, looking at your financing options, or looking for a car, truck, or SUV, our friendly, professional staff is ready to provide you with all the help you need.
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